The call I dread most isn't the one where a client's system is down. It's the one where they tell me it's been acting up for weeks. Drive-thru systems don't fail without warning — here's what to look for before it becomes an emergency.

Most QSR owners never calculate the real cost of a down drive-thru. Not just the lost sales — the lost hours. Here's the math, a real story, and the questions you should be asking your installer right now.